Monitoring Services
Our 24/7 CCTV Monitoring Service offers continuous, real-time surveillance for your premises, delivering unparalleled security and peace of mind. Whether you manage commercial properties, industrial sites, or residential developments, our proactive monitoring solution ensures every corner of your site is protected even when you’re not there.
We operate using Immix®, the industry-leading video and security management platform from SureView Systems, which integrates seamlessly with your existing CCTV and alarm infrastructure.
How Immix Works: Intelligent Incident Management
Immix® is a cloud-based security monitoring platform designed to receive, process, and manage live video feeds and alarm events. Developed by SureView Systems, it consolidates multiple security systems such as CCTV cameras, intrusion alarms, access control, and video analytics into a single unified interface.
Services Offered
Virtual Patrols
We schedule and conduct remote visual inspections of your premises at specified intervals, simulating an on-site security guard. Using Immix, our trained operators systematically monitor all camera feeds, detect anomalies, and document their patrols to ensure nothing is missed.
Custom scheduling (e.g., hourly, every 30 mins, overnight only)
High-risk zones can be prioritised
All patrols are logged and auditable
Detailed reports can be generated and sent to your inboxs
Alarm-Based Monitoring
Immix allows us to react instantly to real-time alarm activations, whether from:
Motion detectors
Perimeter breaches
Intrusion systems
Access control anomalies
AI-based camera analytics
Once an alarm is triggered:
Immix pulls the associated live video feed automatically.
Our operators assess the severity and legitimacy of the event.
Custom SOPs are followed – this could mean issuing audio warnings, calling designated contacts, or escalating to emergency services.
A full incident report is created and archived.
This event-driven model ensures rapid, accurate responses without human delay or indecision.
Why Outsource to Orka?
24/7 Peace of Mind
Constant protection, even when your site is unattended
Cost-Effective
Alternative to on-site guards
Reduced False Alarms
Immix enables fast verification, reducing costly call-outs
Scalable
Ideal for single sites or nationwide deployments
Instant Response to Threats
No delay in evaluating and acting on incidents
Customisable Protocols
Monitoring tailored to your specific site needs